Security and Privacy
This Policy applies to the website www.shopnirvanaa.com and to the business symbolized therein www.shopnirvanaa.com recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us.
This Policy describes how we treat user information we collect on the Website and other offline sources. This Privacy Policy applies to all our customer (current and former visitors to the Website and to our online customers). By visiting and/or using the Website, you agree to this Privacy Policy.
Contact information
We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.
Payment and billing information
We might collect your billing name, billing address and payment method when you buy the products. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partners.
Information you post
We collect information you post in a public space on our website or on a third-party social media site belonging to the Company.
Demographic information
We may collect demographic information about you, events you like, events you intend to participate in, products you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.
Other information
If you use our website, we may collect information about your IP address and the browser you're using. We might look at which site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Financial Information
Credit/ debit card details includes card number and expiry date in encrypted form, details for net banking services and Wallet services. Please be advised that www.shopnirvanaa.com ensures the highest degree of data security.
Your account history shall include (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers.
Cookie Policy
A cookie is a small text file that we place on your mobile device to enable various features of www.shopnirvanaa.com."Cookies" are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you. You can change your cookie settings to accept or not accept cookies in your browser settings. If you do accept a "cookie", you thereby agree to our use of any Personal Information collected by us using that Cookie.
Third Party
At times we may tie-up with third parties, brand owners or other partners and make available certain offers, events or special schemes. In such instances, your personal information may be shared with such third parties and/or may become available to them or be disclosed to them, such third parties may have their own applicable privacy rules and we shall not be liable for the use or misuse of your information by such third parties.
Directly from the customer
We collect information directly from you when you register or buy products. We also collect information if you post a comment on our websites or ask us a question through phone or email.
Passively from the customer
We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
Information sourced from third-parties
For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
We reserve the right to use and share your information in the event we believe doing so is necessary to operate this website or where such disclosure may be required by law, or to protect our right or the rights of others. We shall use information as otherwise permitted by law.
We use information to contact you
We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions
We might use your information to confirm your registration for an event or contest.
We use information to improve our products and services
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes
We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes
We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We use information to send you transactional communications
We might send you email to enrol for our newsletter or for discounts and offers.
PLEASE NOTE: In addition, we reserve the right to use and share your information in the event we believe doing so is necessary to operate this website or where such disclosure may be required by law, or to protect our right or the rights of others.
We will share information with third parties who perform services on our behalf
We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We will share information with the event organizers
We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their respective privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves
We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. We might also share information when we are investigating potential fraud.
We may share your information for reasons not described in this policy
We will inform you before we do this.
We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or in case of a reorganization, amalgamation, restructuring of business. We have developed this Privacy Policy to protect your personal/financial information and keep it confidential. By visiting Website, you are accepting and consenting to the practices described in this Privacy Policies.
From time to time we may change our privacy practices. We may update this privacy policy by posting a new version on this website from time to time. You must check this page occasionally to ensure you are familiar with any changes in the policy. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Our internal data security policies restrict access to customers' personal information to authorized employees. Authorized employees may use our customer’s personal information for Company’s business purposes only. Our employees are bound by the Company’s policies that require them to maintain the confidentiality of our customers' personal information. Employees who violate these requirements are subject to disciplinary action, up to and including termination.
We maintain physical, electronic, and procedural safeguards that are designed to guard our customers' personal information. For example, for the security of your online visit to our Websites, we may make use of firewall barriers, encryption techniques and/or authentication procedures. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, the Firm cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you under such circumstances using the email address you provided to us when you registered with our Websites.
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.